Why a flat fee
Stop handing over what your customers pay for protection.
Your customers are paying for shipping protection at your checkout. With SafeShip, that money stays in your business.
Follow the fee on a $300 order
Customer pays $7.50 for protection
See it on a real store
Package protection that looks like your store built it.
No third-party badge pasted onto your cart. We match your colors, fonts and layout. Here it is on real Shopify stores, in the cart and inside checkout.
A pop-up that looks like it was always part of the store
Protection sits right above the checkout button in the store's own colors and fonts, with a clear way to continue without it.
Why it pays
You already pay for lost packages. Now your customers help cover them.
When a package goes missing, your customer still expects their order, and most stores end up paying for it.
- Customers choose it. They pay a small fee at checkout for peace of mind.
- The fee goes to you. It funds replacements and refunds, and what's left is yours.
- Customers feel looked after. A clear promise beats an awkward support email.
Run your numbers
What would package protection earn your store?
Move the sliders to your numbers. We'll tell you honestly if your store isn't big enough yet.
Estimate only, assuming protection fees of about 1.2% of sales. Your results will depend on your products, your prices and your claims.
You could keep about
$7,801 a month
About $93,612 a year after every cost below
- Monthly sales
- $750,000
- Protection fees collected
- $9,000
- Set aside for claims
- –$900
- SafeShip flat fee
- –$299
How it works
We install your shipping protection. You could be earning within 48 hours.
Book a demo
A consultant looks at your store and runs your numbers with you on a short call.
Sign and send your brand
One simple 12-month agreement. Your colors, logo and fonts are all we need.
We install everything
We build your pop-up and test it on your store. Installation and onboarding are free.
Start earning
Live as fast as 24 to 48 hours after you sign. Every protection fee goes to your store.
After the sale
Your customer gets a second email: “Your package is protected.”
Your normal order confirmation goes out as usual. Each protected order also gets its own email, with a direct link to file a claim.
- Fewer “where do I go?” tickets. The claim link is right there in the inbox.
- A simple choice. Customers can ask for a replacement or a refund.
One simple price
Your sales are yours. Our price never changes.
Percentage-based shipping protection apps earn more as you sell more. We charge one flat fee instead, so everything customers pay for protection stays with you.
SafeShip
$299/month
- Keep 100% of protection fees
- Free custom installation and onboarding
- Cart pop-up branded to your store
- Checkout embed on Shopify Plus
- Separate protection email to customers
- 24-hour technical support
12-month minimum contract.
| Feature | SafeShip | Revenue-share apps |
|---|---|---|
| Who keeps the protection fee | You, 100% | The provider keeps some or all of it |
| What you pay | $299 a month, flat | Often no monthly fee, because they keep the revenue |
| As your sales grow | Your cost stays the same | Their revenue grows, yours doesn't |
| Who installs it | We do, for free | Varies, often an app you set up |
| Look and feel | Custom-built to match your store | Usually their widget and their brand |
| Who pays replacements | You, from the fees you keep | Usually the provider, from their fees |
| Technical support | 24 hours a day | Varies by provider |
Questions
Package protection questions, answered.
What is package protection?
Package protection, also called shipping protection, is an optional fee customers can add at checkout. If their package is lost, stolen or damaged in transit, the store replaces it or refunds them. With SafeShip, the fee goes to your store.
Is SafeShip insurance?
No. SafeShip is a package protection program your store offers at checkout. If a protected package is lost, stolen or damaged in transit, your customer gets a replacement or a refund from your store.
Who pays for replacements and refunds?
Your store does, out of the protection fees you keep. Most stores already cover these losses to keep customers happy. With SafeShip, customers help fund them, and what's left is yours.
Why a flat fee instead of a percentage?
Your sales shouldn't raise your bill. You pay $299 a month whether you collect $1,000 or $100,000 in protection fees, and you keep all of it.
Do I need Shopify Plus?
Only for the protection option embedded inside the checkout page. On any other Shopify plan, we build a custom pop-up in your cart, and protection still appears as a line in your checkout.
Does it work outside Shopify?
We install SafeShip on other ecommerce platforms case by case. Tell us what you run on the demo form and we'll confirm what's possible on your store.
How fast can we go live?
Usually 24 to 48 hours after you sign. We build it, match it to your brand and test it. You don't need a developer.
Can customers say no?
Yes. Protection is always optional, with a clear way to continue without it. Being upfront protects your conversion rate and your customers' trust.
What does the contract look like?
$299 a month with a 12-month minimum. Installation and onboarding are free. Technical support is available 24 hours a day.
Book a free demo
See what protection could earn your store.
Tell us about your store. A consultant will walk you through your numbers and how your pop-up would look.
- Free installation
- Live in 24 to 48 hours after you sign
- 24-hour technical support