Protect Every Order With SafeShip
With Safeship's Package Protection, we'll handle all your shipping challenges so you can start saving time and money while building customer loyalty.
With Safeship's Package Protection, we'll handle all your shipping challenges so you can start saving time and money while building customer loyalty.
Our company specializes in replacing stolen items with proof.
We ensure that any damaged packages are promptly replaced.
Safeship offers refunds for lost items. You're covered in every conditions.
Build Customer Loyalty
Every lost, stolen, or damaged package creates more than a delivery issue. It creates frustrated customers, refund requests, replacement costs, support tickets, chargebacks, and negative reviews. Your brand may not control everything that happens after an order leaves your warehouse — but customers still expect you to make it right. SafeShip helps you do that without carrying the full burden alone.
Susan S.
So frustrating
Never received my perfume because UPS didn't get it to me!!! Shows as delivered, reached out to the company but this is so frustrating.
Thomas F.
Super easy to use!
Had an issue with my package being damaged (some things broke in the shipment), but SavedBy sent a package with new products. Just received them and they look great - super easy to use.
SafeShip helps your store offer confidence at checkout, reduce support pressure, and give customers a simple way to resolve eligible delivery issues.
Lower Delivery Losses
Fewer Support Tickets
More Customer Confidence
Easy Checkout Add-On
SavedBy Package Protection will handle all your customer service team's shipping issues. We'll re-order from your website, or issue a refund to your customer and will always respond to all your customer claims within 24 hours.
Customers are more likely to checkout from a store if they know their package is protected. 75% of customers have abandoned a purchase due to unsatisfactory shipping options in the checkout.
Instead of taking on the time and costs associated with package issues, SafeShip turns this cost center into a profit center.
We'll re-order from your website, or issue a refund to your customer. We'll respond to your customer claims ASAP, sometimes within minutes!
When you partner with us, we take on package related customer service and put ourselves in the trenches, so you can focus on what matters most.
No more paying out of pocket for shipping provider mistakes. No more refunding or resending free packages to customers. Safeship takes care of these costs entirely.
Customers have more confidence when they know their order is protected, simple as that.
93%
Decrease in customer service time spent on package issues.
98%
Customer satisfaction for SafeShip users.
100%
Reduction in costs associated with lost, stolen, or damaged packages.
SafeShip Package Protection is trusted by brands all over the world.
The Foams
The Hybrids
The Maxes
The Hybrids
The Hybrids
The Foams
The Hybrids
The Maxes
The Hybrids
The Hybrids
SavedBy Package Protection easily and securely integrates into your workflow, servicing all major e-commerce providers. Don't see your provider here or need a custom solution? Give us a call and we'll make it happen!
SafeShip resolved my lost package claim within hours. I didn't have to chase anyone down — they just handled it. Incredible service.
— Marcus D.
Setup took minutes and the ROI was immediate. SafeShip pays for itself every single month. Highly recommend to any Shopify brand.
— Tom W.
I was skeptical at first but after my first claim was processed same-day, I was sold. SafeShip has completely changed how I handle shipping issues.
— Priya N.
Our customer service tickets dropped by more than half after adding SafeShip. Customers trust us more at checkout now.
— James R.
A stolen package used to mean a full refund out of my own pocket. Not anymore. SafeShip took care of everything — fast and professionally.
— Linda K.
SafeShip Protection will re-order from your website or issue a refund to your customer and will respond to all customer claims within 24 hours.
A+ Customer Service
Quick Claim Resolution
Easy Integration
Simple Re-Orders
Lost Packages
Damaged Items
Stolen Items
Return to Sender
International
Pricing
$0
Seriously.
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